Information we collect
We may collect:
- name, mobile number and email address;
- messages, enquiries and support requests;
- order or delivery information, when applicable;
- WhatsApp, Facebook or Instagram communication details; and
- basic website information such as browser, device and IP address.
How we use information
- to respond to enquiries and provide customer support;
- to process product, order or delivery requests;
- to send service updates and authorised communications;
- to maintain website and account security; and
- to comply with applicable legal requirements.
WhatsApp and Meta channels
When you contact Veriwell through WhatsApp, Facebook or Instagram, your information may also be processed by Meta and its service providers under their own privacy policies.
We may receive your mobile number, profile name, message content, attachments and message status to respond to your request and provide support.
Sharing of information
We may share limited information with authorised website, communication, payment, delivery or technology providers only when required to provide the requested service. We may also disclose information when required by law.
Retention and security
We retain information only for as long as reasonably required for customer support, transactions, security and legal compliance. Reasonable safeguards are used to protect information from unauthorised access, loss or misuse.
Your rights and data deletion
You may request access, correction or deletion of your personal information, or withdraw consent for future promotional communication.
Email veriwell.in@gmail.com with the subject “Data Deletion Request – Veriwell” and mention the phone number or email used to contact us.
Policy updates
We may update this Privacy Policy when services, technology or legal requirements change. The revised policy will be published on this page with an updated date.
Privacy and data requests
Use the official Veriwell details for privacy, correction or deletion requests.